Emerging Technology Trends in the Hospitality Industry

Jeff Kiser is the current president of KOR Systems of Gainesville, Georgia. The work of Jeff Kiser revolves around providing Internet and other technology solutions for the hospitality industry.

Technology continues to move at a quick pace, and the hospitality industry oftentimes has a difficult time keeping up. Below are some trends that are currently revolutionizing the industry.

-Cloud software – Cloud software, or Software as a Service (Saas), is the new alternative to physical software copies. SaaS alleviates the need for on-site IT, and allows managers to focus on assisting guests.

-Mobile Solutions – Tablets and smartphones are on the cutting edge of interactive technology, and the hospitality industry is fully embracing this trend. Apps like City Nites eliminate the need for manual check-in processes.

Social Media – Social media continues to influence virtually every aspect of how humans interact. Online reviews are crucial to the reputation of a hotel, and using social media for marketing is crucial for hotels to stay competitive.

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BICSI Offers Credentialing for the Information Technology Field

The president of Gainesville, GA-based KOR Systems, Jeffery Kiser leverages his communications expertise toward designing information technology networks. Over the course of his career, Jeffery Kiser has supplemented his experience with memberships in several prominent industry organizations, including Building Industry Consulting Services International (BICSI), which offers a variety of credentialing programs.

The information technology industry highly values BISCI certifications as a means of confirming essential knowledge. Earning a credential requires related experience and successful completion of thorough examinations. Today, BICSI offers certification courses in several fields. Among its oldest and most sought-after programs is the Registered Communications Distribution Designer (RCDD) program, which deals with creation and installation of information technology systems. Another popular course, the Registered Information Technology Professional (RITP), applies to professionals in the industry who do not design systems, such as sales staff, management, and instructors.

Members can also earn credentials as Registered Telecommunication Project Managers (RTPM), Data Center Design Consultants (DCDC), and Electronic Safety and Security (ESS) Designers.

For more information, visit www.bicsi.org.

Jeff Kiser – Types of Broadband Connections

Jeff Kiser owns KOR Systems, a company that installs dedicated wireless Internet solutions for the hospitality industry, particularly for hotels and resorts. Most people have heard terms like “wireless,” “DSL,” and “FiOS,” but not everyone knows what they mean or what the differences are between them. Here’s a quick rundown of the basic types of broadband Internet access available today.

Satellite Broadband: This is an uncommon type of broadband access due to its high cost, but it is popular with travelers and in parts of the world where other options are limited. In a satellite system, an Internet connection is established via orbiting satellite.

DSL: DSL stands for “Digital Subscriber Line,” one of the most popular broadband access choices. DSL uses a dedicated phone line to deliver service several times faster than old “dial-up” systems were capable of. It is still one of the slower delivery methods, but it is more than adequate for many people.

Cable Modem Broadband: Broadband access delivered over a TV cable and processed by a special modem is capable of reaching speeds much higher than DSL. However, cable lines tend to be shared, so at times of peak usage, connections can slow down somewhat.

Fiber Optics: Also called FiOs, this technology delivers a signal through a special fiber optic cable. FiOs is capable of blistering speeds, many times faster than cable, but its use is limited to certain areas because fiber optic cables aren’t as common as phone and TV cable lines.

Broadband Over Power Line: This cutting-edge technology, abbreviated BPL, isn’t widely available yet, but provides access over traditional power lines. The biggest advantage of BPL technology is that power lines are already installed practically everywhere, making it easy to provide widespread access. However, the technology has not yet been widely adopted.